Points & Refund Policy

Effective date: 2026-10-16

1. Points

• Points are a prepaid balance for purchases and auction payments inside the Service.
• You pay exactly the amount shown — no extra fees.
• Points do not expire and cannot be transferred to other users.
• Your wallet currency (KRW or USD) is set by the payment method used for your first top-up.

2. Refunds of unused points

• On request, we refund any unused balance in full to the original payment method. We absorb any fees the payment provider does not return.
• We do not refund to a different method or account (fraud prevention).
• Top-ups whose payment was never confirmed are cancelled and never credited.

3. Monthly plans

• The current month is not refunded pro rata once service has started.
• Future monthly charges stop as soon as you cancel.
• If you cancel before the service is delivered, you get a full refund.

4. Full source code

• Source code is digital content. By starting the download you consent to immediate delivery and acknowledge that you lose your right of withdrawal. We ask for this consent right before the download.
• Cancellations before the download are refunded in full.
• If the delivered code does not match the listing or does not work by following the installation guide, we will fix it or refund you after review, even after download.

5. Auction events

• Bid deposits on lost, unsold or cancelled lots are returned to your points as soon as the lot closes.
• If you win or confirm a purchase and do not pay by the deadline, the deposit is not refunded.

6. How to request

Send refund requests to our contact address, which will be published here and on the Company Information page once registered. We process requests within 3 business days of confirmation; the payment provider may take a few more days to return the funds.